Frequently Asked Questions | Fidget and Spin Brighton

Quick questions

What age are sessions for?

Sessions are designed for children aged 1–6, parties for children agred 1-7. Older siblings are welcome to come along — just check in with us when you book if you'd like to bring one.

Do I need to know my child
has SEN to come?

Not at all. Lots of our families are still figuring things out, on waiting lists, or just know their child finds mainstream settings overwhelming. You don't need a diagnosis to be welcome here.

What happens at a session?

You arrive, sign in, grab a name tag, and your child explores at their own pace. We have three zones — Wiggle & Bounce for big energy, Snuggle & Chill for quiet time, and Squish & Squeeze for tactile play. You can grab a free tea or coffee and stay with your child throughout. Sessions last 60 minutes.

What should I bring?

Just your child, their comforter or favourite fidget if they have one, and anything they need to feel settled. Socks are useful (most equipment is shoes-off). We provide everything else, including tea and coffee for the grown-ups.

What if my child has
a meltdown?

That's genuinely fine. Every parent in the room gets it — most of us have been there ourselves. There's a quiet zone if you need it, and our hosts are SEN-trained. No one will stare, no one will judge, and you don't need to apologise.

How do I book and pay?

Through our website — pick a session, pay online, done. Your first session is free with the code FIRSTSPIN at checkout. Sessions are pay-as-you-go, so no commitment beyond the one you've booked.

I've booked with you before
through Happity, what's changed?

Welcome back! We've moved to our own booking system, built specifically for what we do. It means we can offer you more flexibility, better session info, and exciting new things like memberships and tailored events down the line. You'll need to create an account with us (takes a minute) — same lovely sessions, just a smoother way to book them.

Can I cancel or move
my booking?

Yes. More than 24 hours before the session, you get a full refund or can move to another date. Less than 24 hours, we can't refund — we've already paid for the venue and host. Life happens with small children though — if you're stuck, email us and we'll usually find a way.

Where are the sessions held?

We run weekly sessions across Brighton & Hove. Specific venues and times are listed on the sessions page — pick the one that suits your schedule and postcode.

Is the venue accessible?

Every venue we use is step-free and has accessible toilets. If you have specific accessibility needs, email us before you book and we'll talk you through what to expect at the venue you're considering.

Can other family
members come too?

Of course. Grandparents, carers, partners, siblings — bring whoever helps your child feel comfortable. Each booking is for one child plus the adults supporting them.

Got a question we haven't covered? Drop us a line — we reply within a working day.

Looking for party FAQs? Birthday parties have their own set of questions

Explore parties

Questions, asked and answered.

Quick questions

Ready to book?